At Penelope Kate Jewellery, we stand behind our products/services with confidence. That's why we offer a hassle-free 30-day money back guarantee. If you're not completely satisfied with your purchase, simply reach out to our customer support team within 30 days of your purchase, and we'll refund your money, no questions asked. Your satisfaction is our priority, and we're committed to ensuring you have a risk-free experience with us.